Status and Notifications
This page offers status information for the Getty Images API. Updates are posted to this page as quickly as possible once an issue has been identified. If you don’t see something current, it means everything is up and running as expected.
2020-12-17 8:55 PM PST
System maintenance
⚠️ We will be performing system maintenance on Thursday, December 17 beginning at approximately 8:55 PM PST, lasting for approximately 5 minutes. During this time, API requests may fail and our websites will be unavailable.
✔️ 2020-12-17 9:05 PM PST - All systems are operating normally.
2020-12-03 9:00 AM PST
TLS minimum requirements
⚠️ In order to ensure our systems are aligned with the latest security standards, the Getty Images API will be ending support for Transport Layer Security (TLS) versions 1.1 and earlier. We will only support versions 1.2 and newer. This change will go into effect on Thursday, December 3 at approximately 9:00 AM PST.
2020-08-25 3:00-5:00 PM PDT
Intermittent authentication errors
⚠️ During this period of approximately 2 hours, we experienced an intermittent issue with authentication. You may have seen some HTTP 500 errors during this time. Engineers are investigating the root cause and formulating plans to prevent this from happening again.
2020-06-11 4:40 AM PDT
Intermittent issues displaying thumbnails/preview images
⚠️ Support teams are working on the issue. Next update when there is a solution.
✔️ 2019-05-08 5:30 AM PDT - This issue has been resolved.
2020-04-26 4:40 AM PDT
Intermittent authentication errors
⚠️ We are experiencing an intermittent issue with authentication. You may see some HTTP 500 errors from authentication requests.
✔️ 2020-04-26 7:10 AM PDT - This issue has been resolved.