Status and Notifications

This page offers status information for the Getty Images API. Updates are posted to this page as quickly as possible once an issue has been identified. If you don’t see something current, it means everything is up and running as expected.

⚠️ 2019-05-24 1:00 PM PDT - Intermittent HTTP 504 Gateway Timeout errors in Asset Changes

  • ⚠️ We're seeing intermittent instances of HTTP 504 Gateway Timeout errors in the Asset Changes API. Support teams are working on the issue. Next update when there is a resolution.

⚠️ 2019-05-08 7:20 PM PDT - reduced volume of NEW image notifications in Asset Changes channels

  • ⚠️ We are seeing a reduced volume of notifications in NEW Editorial and NEW Creative image Asset Changes channels. Support teams are working on the issue. Next update when there is a solution.
  • ✅ 2019-05-08 10:30 PM PDT - This issue has been resolved.

⚠️ 2019-05-06 4:40 PM - 5:20 PM PDT - API outage

  • ✅ We were seeing multiple failures during this time. It is resolved, but support teams are monitoring it close.y